If charging your Surface and the keyboard or tablet shortcuts didn’t work, you can try to force a shutdown, and then restart. If you're in tablet mode, quickly press the volume-up and volume-down buttons three times. Then press the Windows logo key + Ctrl + Shift + B. If recharging your Surface didn’t wake it up, here’s a couple things to try.Ĭonnect to a keyboard or use an integrated keyboard. Then press the power button to turn on your Surface. If the power connector light doesn’t turn on, or if it flashes, see Surface battery won’t charge or Surface won't run on battery. When your Surface is plugged in with the original power cord, charge it for 15 minutes. If that didn't work, connect the power supply that came with your Surface. Then try turning it on-if that works, the accessory may be the problem. Here’s how to check if that's the problem:ĭisconnect any USB drives, SD cards, USB accessories, external monitors, docks, or anything else you’ve connected to your Surface. Things that you’ve connected to your Surface might be preventing it from turning on. Wake with keyboard (Ctrl+Shift+Win+B) shortcutsįorce a restart, by pressing the power button for 20 seconds If your Surface won’t turn on or won't wake up, you can try a few things to get it working again.ĭisconnect accessories and make sure your Surface is charged
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